Uploading problem.

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Digital Magic
Posts: 6
Joined: Sun Oct 16, 2011 1:05 pm

Uploading problem.

Postby Digital Magic » Sun Jul 08, 2012 3:04 am

Hello everyone, for a few days now, whenever I try to upload audio I get an error. I launch the Revostock upload utility, then an error box pops up with a big red X saying: "An error has occured. Please make sure that you have not been disconected."
I've tried everything but I still have this problem. I turned off the firewall, the antivirus, updated to the newest version of JAVA available, internet connection is runing smoothly with no problem, I'm using Google Chrome on a PC and I also tried on Firefox, I get the same error.

Anyone else has this? And also any ideas on why and how to fix it?


User avatar
Posts: 98
Joined: Thu Jul 27, 2006 2:07 pm

Re: Uploading problem.

Postby jon2911 » Thu Jul 19, 2012 11:06 am

Digital Magic,
There are some issues with Java, especially on Mac OS in the uploader, and we are replacing it very soon. An FTP client such as FileZilla will be a much better option anyway. Please try that and let us know if you run into issues.

We'll announce the new web-based uploader as soon as it is ready. Thanks!

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