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REVOSTOCK BLOG


By: RevoStaff

No, we don't mean the screaming feedback you get when you place your condensor microphone in front of your guitar amp.  We mean that beautiful gift you give to a business that helps them be the best they can be!

Recently, one of our developers was taking a look at one of our vendor's web-pages and said that there appeared to be an issue with their homepage.  When I asked him if he contacted them to let them know, he said, "Surely they know about this and are working on it."

However, he decided to check anyway and sure enough, they didn't know they had some significant CSS issues on one of their primary pages.

How many times have you noticed something that didn't seem right on a website and thought the same thing?  "They MUST know they have this issue."  With sites like RevoStock that have so many pages and details, we would almost need to hire someone full time to spend each day going through each and every page looking for bugs or design issues or problems and even then we might miss something.

So, if you find something that is an obvious or critical bug, please let us know.  If you notice a page that is out of sorts, maybe a design issue, we would love to know as well.  While we try hard to check each page in 4+ different browsers using Windows and MAC, sometimes we miss something.  So if text is flying off the screen or all of our fonts suddenly turn to Comic Sans or anything else strange or unusual pops up we would love to hear about it. 

Since we launched our feedback system, we have greatly appreciated the kind "Good Samaritans" who have taken time to let us know of a few problems that we might not have know of otherwise.  And this isn't just for us.  Use these principles on any website you visit.

We read every feedback item that is submitted and will respond when applicable.  If you need to get in touch with us and require a response, please use the Helpdesk system instead.

Oh, also... Maybe you want to share something you really like about Revo?  You can use the feedback system for that too and with your permission, your comment might make it into our promotions!

So, thanks to all the unsung heroes out there who feed back.... 

Have a great day!

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Gatehouse

This is just my take on it, but I liked it a lot better when you could see the number of downloads on projects! It seems you can't see the number of downloads anymore without going in and double clicking the file. As a producer I loved seeing the number of downloads because it helps me see what the customers are trending toward and what they like. Additionally, I also think the number of downloads acts as an "advertisement" for everyone's projects. Whenever I was scrolling through numerous files, I would use the number of downloads as an earmark to favor whether to look at them or not (it wasn't the only earmark or the most perfect one, but I still used it as a tool). I also have found that my most downloaded projects become my most downloaded projects BY FAR (and I think it's because the high number of downloads on them acts as an ad and brings attention to them). I would love it if Revostock put the number of downloads back up on the info of all the files. It is just my take on the matter and maybe its just me that wants it back, but thanks for your consideration!

Jul 03 2012 2:44 AM

 
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RevoStock Staff

Hi Gatehouse. Thanks for the feedback and we are definitely open to modifying this. You can still view the downloads. Just mouse over the file and there are counters in the pop-up. However, they aren't exact. We did this based on customer feedback. Because of the large number of files we have, there are a number with 0 downloads and one particular customer suggested that the counter, in the case of 0 downloaded files, gives a negative site impression and could turn away potential customers. So, with that in mind, what do you think? We are always open to producer feedback!

Jul 03 2012 2:50 AM

 
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Gatehouse

I can see the case of zero downloads having a negative impact, so maybe we can start with every file saying 0-5 downloads, or not show the downloads until it has over 5...and then after that you keep track of the downloads. But on the other hand, I still personally liked it best when we just show the number of downloads. I think the value of showing the downloads is greater than the detriment of showing something might have zero downloads. If no one else is mentioning it then it probably is not a big deal. I think at least showing the ranges is a good compromise... Also, however we show the downloads, I think it would be best if they were shown BEFORE someone scrolls over the file because I think it is used as a tool to quickly search and scan over many files at once. Thanks for the response and thanks again for the consideration...

Jul 03 2012 2:14 PM

 
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Jakerbreaker

My biggest feedback would be that the submission process needs to be easier. I would say your site is the hardest of all the sites I submit to. Recently SS just redid their content editor for the submission process and they are now leaps and bounds ahead of everyone. Because I make significantly less here than some of the other sites I sometimes find myself questioning if it is worth the time it takes to submit my videos here. Obviously I have still been submitting but we would greatly appreciate an easier submission process.

May 07 2012 4:11 PM

 
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RevoStock Staff

Hi Jakerbreaker. Thanks very much! Yes, this is something we are already working on. We are practically starting from scratch with our upload process and will be re-working it from the ground up. In the meantime, we encourage all of our uploaders to use our mass import system. It is the easiest way to import files and can save a huge amount of time even if you are only uploading a few files at a time.

Mass Import

Because of the complexity of the re-working of the upload system it will take some time, but it is high on our priority list.

Thanks again!

May 08 2012 1:13 AM

 
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GrayScale

There's a small bug I've been noticing for quite some time now - if I visit my profile page and click the Tweet button instead of tweeting my profile page it instead links to somebody else's clip.. It would be nice if this issue could be resolved and in addition to tweeting one's own profile page it also automatically added a referral code to the link. Thanks

Apr 28 2012 12:34 AM

 
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RevoStock Staff

Thanks Grayscale! The tweet button issue has been resolved. In addition we are working on some other updates for the profile page as well. Any ideas or things you would like to see there just let us know and we will see what we can do! On the affiliate link we had some issues with that from an SEO standpoint as every share had a different URL attached to it. This lead to low counts on the shares or Likes for that page. We will see if there is a way around this though.

Apr 30 2012 12:16 PM

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